Help

Contact support

How to reach us for help, bugs, features, and account questions.

Support is via email at contact@graphicly.ai. We reply to everything — customer support, bug reports, feature requests, design assistance, template requests, and billing questions.

How to write a great support email

  1. What you were trying to do (one sentence).
  2. What you expected to happen.
  3. What actually happened, with a screenshot or short screen recording if you can.
  4. The design URL (if relevant) and your account email so we can find the right context.

Please don't hesitate to reach out — we're always happy to help.